Contact information
📄 CONTACT INFORMATION
KYOS Visual Lab
If you have any questions, concerns, or need assistance with your order, you may contact us using the information below:
Email: kyostudioky@gmail.com
Phone: (502) 849-8251
Location: Louisville, Kentucky, United States
Customer Support Hours
Our support team is available during the following hours:
Monday – Friday: 9:00 AM – 6:00 PM (EST)
Saturday: 10:00 AM – 4:00 PM (EST)
Sunday: Closed
Response Time
We aim to respond to all inquiries within 24 business hours.
Please note that response times may vary during high-volume periods.
Order Support
For any issues related to orders (including damaged items), please contact us within 24 hours of delivery and include:
- Your order number
- A detailed description of the issue
- Clear photos (if applicable)
Important Notice
By contacting KYOS Visual Lab, you agree to communicate respectfully. We reserve the right to limit or refuse service in cases of abusive or inappropriate behavior.